Business Spotlight

EZ Bath N Shower
Round Lake, IL 60073
(224) 908-7338 | info@ezbathnshower.com
Business Hours

Mon-Fri 8-6 Saturdays by Appoitment only

What Services or Products does your business provide?

We offer a variety of services, including:
Full bathroom remodels
• Shower or tub replacements
• Tub-to-shower and shower-to-tub conversions
• Interior home projects such as painting, flooring installation, and basement remodeling
• Kitchen remodels
• Room additions
• Laundry room/Mudroom remodeling
• Patio or Decking

What types of advertising are you currently doing and what types of advertising have been most successful for you in the past? (It’s ok if it isn’t IndoorMedia 😊)

SEO, Angi’s, Home Improvement Network, Yelp, Nextdoor

Past:
Houze, Angi’s Leads, Radio, Instagram/Facebook, Coupon Mailer

Are there any certifications, awards, or media recognition for the business? Please include certifications that may seem obvious, like certification from the board of health for restaurants.

We are licensed and bounded

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

David, the first in his family to start a business, has over a decade of experience in the remodeling industry. After working for large companies, he saw firsthand how customers were being overcharged and often left frustrated with poor communication and missed deadlines. Determined to offer a better experience, he partnered with a trusted contractor friend to provide high-quality renovations at reasonable prices, with a focus on transparency and timely project completion. One of the challenges they faced early on was finding trustworthy contractors as the business grew. They quickly realized the importance of maintaining a select team of top professionals to ensure the work consistently met their high standards. David’s passion for delivering honest, affordable services continues to drive the company forward.

Tell a story about a great customer experience.

A recent project perfectly captures the heart of our commitment to great customer service. We were hired to remodel a bathroom for a family who had been dealing with constant delays and poor communication from another contractor. They were understandably frustrated and hesitant to trust someone new.

From the very first meeting, David and the team made it a priority to keep the family updated at every step of the process. We provided a detailed timeline, explained the work being done each day, and were always just a phone call away for any questions. One afternoon, we discovered an unexpected plumbing issue that could have delayed the project. Instead of pushing back the completion date, our team worked late into the evening to resolve the problem and stay on schedule.

When the project was complete, the family was thrilled—not just with their beautiful new bathroom but with the respectful and transparent communication throughout the process. They said it was the first time they had worked with a contractor who truly made them feel heard and valued. That’s the kind of experience we aim to deliver every single time.

Explain why a customer should consider your business instead of going to a competitor.

Customers should choose our business because we offer a seamless, stress-free remodeling experience with high-quality craftsmanship and transparent communication. Unlike many large competitors, we prioritize realistic timelines, personalized service, and affordable pricing. With our own countertops, cabinetry, custom shower doors, and surround systems, we streamline the entire process—but we also work with tile for a customized look. During your appointment, we bring all the materials directly to your home so you can visualize and plan your project with ease. With over a decade of experience, we’re dedicated to delivering beautiful, lasting results that exceed your expectations.

What extra services do you offer that people might not know about? For example, restaurants might offer catering and Car Washes might offer shampooing of seats and carpet.

While we don’t offer additional services in the traditional sense, what sets us apart is our ability to provide countertops, cabinetry, custom glass shower doors, and surround systems made from materials like acrylic, Onyx, and Sam Mueller. This allows us to streamline the entire renovation process, so customers don’t have to visit multiple stores and feel overwhelmed. We also assist clients during the decorating stage, helping them select materials and design elements to bring their vision to life with confidence.

Additionally, since our name is EZ Bath N Shower, customers don’t realize we can do full home remodeling.