Business Spotlight

Goosehead Insurance – Matthew Austin Agency

200 W Summit Ave, Suite 250, Wales, WI 53183 Map
Business Hours

9AM – 5PM

What Services or Products does your business provide?

We offer coverage for auto, home, boat, snowmobile, camper, trailer, ATV, UTV, side-by-side, motorcycle, flood, and Medicare insurance.

Are there any certifications, awards, or media recognition for the business? Please include certifications that may seem obvious, like certification from the board of health for restaurants.

3 years in a row, Best of BusinessRate for #1 agency in Wales

Almost 200 five-star Google reviews for TBC Insurance Services

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

I got started in this business because a long time ago, someone told me they thought I would be good at it and that there was a need for people like me who genuinely cared about serving others and helping them put hard-earned money back in their own pockets through lower insurance premiums.

Tell a story about a great customer experience.

I have numerous 5-star reviews that tell that story

Explain why a customer should consider your business instead of going to a competitor.

I am local and readily available and I have access to many insurance carriers that my competitors do not. My agency gets certain discounts passed on to me from directly from the carrier that I pass on to the consumer and in most cases, that can enable big savings on insurance premiums.