Penguin Heating and Air

What Services or Products does your business provide?

HVAC repair, maintenance and install. Water heaters repair, maintenance and install. Heater repair, maintenance and install.

What types of advertising are you currently doing and what types of advertising have been most successful for you in the past? (It’s ok if it isn’t IndoorMedia 😊)

Google ads

Are there any certifications, awards, or media recognition for the business? Please include certifications that may seem obvious, like certification from the board of health for restaurants.

California State License board (CSLB)

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

We have 7 employees.

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

The owner, Zeferino, is from Mexico and always had the dream of owning his own business. He started his General contracting business in 2018 then opened Penguin Heating and Air last year to better serve his customers with focused service for HVAC, Heaters and water heaters.

Tell a story about a great customer experience.

We have many customers who are very happy with our work and will only come to us when they have projects in their homes or businesses. We have customers that refer to us as “Their GUY” when other contractors or friends ask them. That is a great feeling when they are that loyal to us.

Explain why a customer should consider your business instead of going to a competitor.

We do high quality work and always have the customer in mind on a job. We are licensed, bonded and insured. We will give you a good quote, take care of your home like it was our mother’s house and get the job done on TIME!

What extra services do you offer that people might not know about? For example, restaurants might offer catering and Car Washes might offer shampooing of seats and carpet.

We have maintenance contracts for your HVAC, Furnace or water heater so you never worry but unexpected break downs and if you do have a break down, as a member, you have first priority. We also offer any renovation projects with our sister company.

Business Spotlight