Americaring Hands, LLC

What Products or Services does your business provide?

• Personal care, such as help with bathing, shower, washing your hair or getting dressed.
• Housekeeping, cleaning, and laundry services
• Cooking meals for you
• Medication administration
• Activities such as cards, bingo, memory game, talk night, music, puzzle, TV, bible studies
• In house doctor’s visit, labs, X-rays, and medication refills
• Respite care
• Round-the-clock nursing care
• Providing safe and secure caring environment

What types of advertising are you currently doing, and what types of advertising have been most successful for you in the past?

Marketing using a client referral company.

Are there any certifications, awards, or media recognition that your business has received?

• Doctor of Nursing Practice (DNP)
• Master of Science in Nursing, Family Nurse Practitioner-Board Certified (FNP-BC), Advanced Practice Registered Nurse (APRN)
• Bachelor of Science in Nursing from Texas Board of Nursing
• Associate Degree in nursing from Texas Board of Nursing
• Testimonials recognition
• Care Home is licensed in the state of Texas

Tell us about your employees.

We have 4-8 employees.

What is the story behind your business?

I started this business because I feel that caring for residents requires humor, patience, a good-natured approach, and a gentle approach in life. We consider our compassion and commitment to our residents as necessities rather than luxuries. The presence and smiles of the residents bring joy to us. The owner is the first person in his family to own a business. I have been in the career more that 25 years.

Were there any specific challenges they faced in opening or keeping the business open?

There were challenges in opening and keeping the business open, but we were optimistic, and we wanted to offer more assistance in caring for the elderly in our community.

Tell a story about a great customer experience.

From one of our clients: “Mr. Abdul and Ms. Rose are amazing, caring, compassionate, professional, and graceful. We are grateful that Mr. Abdul walked us through every detail of this new experience from day 1. We were inexperienced and had not done this before. Great communication. Home/facility/resident was always clean. Aunt Janet was well cared for. Thank you, Mr. Abdul, Ms. Rose, and staff. My family and I appreciate all that you did for Aunt Janet.”

Explain why a customer should consider your business instead of going to a competitor.

A customer should consider my business instead of going to a competitor because my product or service solve a problem for them. It’s the care that I offer that makes us unique. Transitioning to assisted living can be tricky. With many options and challenging decision-making during the transition, it is likely to be confusing and exhausting. In Americaring Hands, we make it easier for you and your loved ones by proper planning and using some clues. With us, we will assist you to transition smoothly into your new home.

What extra services do you offer that people might not know about?

We offer physicians visits, medication orders, refills, physical and occupational therapy services.