Pilly’s Beauty Salon & Barber Shop

What Services or Products does your business provide?

Cortes de caballero, cortes de damas, cortes de niños, extensiones de cabello, tintes, rayitos, peinados, wax, pelucas, etc.

Men’s haircuts, ladies’ haircuts, children’s haircuts, hair extensions, dyes, highlights, hairstyles, wax, wigs, etc.

What types of advertising are you currently doing and what types of advertising have been most successful for you in the past? (It’s ok if it isn’t IndoorMedia 😊)

La publicación que más me ha funcionado es los Tiktok y Facebook.

The publications that have worked the most for me are Tiktok and Facebook.

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

Tenemos 4 empleados.

We have 4 employees.

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

Bueno como hija soy la única que tiene un negocio. Tengo dos especialidades soy Estilista Cosmetologa y barbero. Mi experiencia como tal ha sido al principio difícil, como todo, porque el enfrentarte al primer trabajo después de salir de una escuela es muy difícil a pulirte como persona también. Es algo que lleva tiempo, pero cuando algo te gusta lo logras y los desafíos a los que uno se enfrenta es cuando ya quiere ser independiente el abrir un negocio no es fácil fácil porque hay que alimentarlo hay que tratar bien a la gente para que ellos se queden.

Well, as a daughter, I am the only one who has a business. I have two specialties. I am a Stylist, Cosmetologist and a barber. My experience as such has been difficult at first, like everything else, because facing your first job after leaving school is very difficult to polish yourself as a person as well. It is something that takes time, but when you like something you achieve it. The challenges you face are when you want to be independent, opening a business is not easy because you have to feed it, you have to treat people well so that they are satisfied.

Tell a story about a great customer experience.

Creo que la mejor experiencia que uno tiene ver la cara de satisfacción de tus clientes cuando les terminas ya sea un corte o un color un peinado y te dicen guau eres única eres excelente eso es el pago más grande que puedas obtener y es lo que te ayuda a seguir adelante y siempre superandote más.

I think the best experience you have is to see the satisfaction on your clients’ faces when you finish them, be it a cut, color, or hairstyle and they tell you wow, you’re unique, you’re excellent, that’s the biggest payment you can get and that’s what you get. helps you move forward and always improve yourself more

Explain why a customer should consider your business instead of going to a competitor.

Bueno tengo más de 30 años de experiencia y hace mucho tiempo que no recibo una queja me siento demasiado capaz para sacar cualquier trabajo que me pidan y no sólo hacerlo sino hacerlo con excelencia

Well, I have more than 30 years of experience and it has been a long time since I received a complaint. I feel very capable of doing any job that is asked of me and not only doing it but doing it with excellence.

What extra services do you offer that people might not know about? For example, restaurants might offer catering and Car Washes might offer shampooing of seats and carpet.

El negocio también ofrece Envío De Dinero a México El Salvador Guatemala etc.

The business also offers Money Sending to Mexico, El Salvador, Guatemala etc.

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