Castle Group Mortgage Corp

What Services or Products does your business provide?

Castle Group Mortgage Corp is a full-service mortgage brokerage headquartered in Houston, Texas, serving clients nationwide. We specialize in providing customized residential and commercial loan solutions, helping individuals, investors, and business owners achieve their real estate goals.

Our products and services include:

Conventional, FHA, VA, and USDA Home Loans

Down Payment Assistance Programs

DSCR and Non-QM Investment Property Loans

Commercial Real Estate Financing

SBA and Bridge Loans

New Construction and Builder Financing

Refinance Solutions (Rate/Term and Cash-Out)

We are known for our white-glove service, personalized guidance, and fast, efficient closings. Whether you’re a first-time homebuyer, a seasoned investor, or a business expanding your footprint, Castle Group Mortgage is your trusted lending partner.

Are there any certifications, awards, or media recognition for the business? Please include certifications that may seem obvious, like certification from the board of health for restaurants.

Rotary Club Paul Harris Fellows, UWM top Tech pros

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

7 Staff and one standout is Katrina Zelenski, our senior processor, who has played a pivotal role in streamlining our operations and mentoring new team members. With over a decade of mortgage experience and a deep understanding of loan structuring, Katrina joined us during a period of rapid growth and quickly became the backbone of our processing team. Her commitment to excellence and client satisfaction has helped us maintain a strong reputation with both lenders and borrowers.

While Castle Group Mortgage was officially established under its current structure in 2024, several team members, including leadership, have been in the mortgage industry since as far back as 2007. Their combined experience and resilience through major market changes—including the 2008 crash and the COVID-era refinance boom—have shaped our client-first approach and commitment to sustainable growth.

As we continue to expand, we remain committed to building a team culture where each person’s story, expertise, and journey are valued as part of our collective success.

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

The founder of Castle Group Mortgage, Joseph R. Castillo, entered the mortgage industry in 2007 with a passion for helping families and investors navigate the often-complicated world of real estate financing. Coming from a family with limited exposure to business ownership, he became the first to establish and grow a company of this scale. Before launching Castle Group Mortgage, he built his career working with both traditional and non-traditional lenders, gaining firsthand experience in everything from FHA and VA loans to private and business-purpose lending. The company was born out of a desire to offer white-glove service and tailored solutions that go beyond cookie-cutter lending. Like many entrepreneurs, Joseph faced significant challenges—including market shifts, regulatory changes, and staffing hurdles—but his vision and resilience have kept the company expanding, now serving clients nationwide. His journey reflects a blend of faith, determination, and a deep commitment to financial empowerment.

Tell a story about a great customer experience.

One of our most memorable customer experiences came from helping a self-employed veteran who had been turned down by multiple lenders due to inconsistent income and a complex tax situation. He came to Castle Group Mortgage feeling frustrated and discouraged, thinking homeownership was out of reach. Our team took the time to truly understand his file, reviewed several years of income documentation, and matched him with a loan product that recognized his real earning power. We walked him through every step—gathering documents, writing explanations, and working closely with the underwriter. Not only did we secure his VA loan, but we also closed ahead of schedule. The day he got his keys, he told us it was the first time he felt like someone fought for him instead of treating him like a number. That’s what we strive for with every client—solutions, not roadblocks.

Explain why a customer should consider your business instead of going to a competitor.

Customers should consider Castle Group Mortgage because we don’t just process loans—we provide personalized solutions that are tailored to each client’s financial goals. Unlike many larger lenders or online platforms that take a one-size-fits-all approach, we take the time to understand your full financial picture and offer the right product for your needs, whether it’s your first home, a rental property, or a complex commercial deal. Our team is experienced, accessible, and committed to walking you through every step of the process with clear communication and white-glove service. With access to a wide range of lenders and programs, we can often find options that others overlook. When you work with us, you’re not just getting a loan—you’re gaining a partner invested in your long-term success.

What extra services do you offer that people might not know about? For example, restaurants might offer catering and Car Washes might offer shampooing of seats and carpet.

Credit repair consulting and market analysis for investors, including pocket listings.

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