Balboa's - IndoorMedia

What Services or Products does your business provide?

Balboa’s provides a wide array of sweet treats! From cookies served fresh and warm from the oven to delicious chocolate-dipped ice cream, bananas, and cheesecake. We have something to satisfy every sweet tooth.

What types of advertising are you currently doing and what types of advertising have been most successful for you in the past? (It’s ok if it isn’t IndoorMedia 😊)

Direct mail and digital advertisements

Are there any certifications, awards, or media recognition for the business? Please include certifications that may seem obvious, like certification from the board of health for restaurants.

We were recognized as a Yelp Most Loved business in 2023. We have only successful certifications from the county health department

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

We have 12 employees

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

The founders of Balboa’s were inspired by their annual travel to California where they built great memories from their visits to favorite snack and sweet shops. Having left their careers they risked it all to try and capture the same happy experiences for their customers in Mesa, AZ.

Tell a story about a great customer experience.

Google Review:

I ordered a couple dole whips and a smoreo with a chocolate ice cream bar for my son. My son said the Smoreo was the best Ice cream/dessert he’s ever had! The dole whip had clean ingredients and was amazing The man and the girls that were running the place were all incredibly friendly and welcoming. Thank you!

Explain why a customer should consider your business instead of going to a competitor.

We offer a unique treat experience! It is not only so fun to watch but is so delicious too. With our incredible customer service, we guarantee you only leave (oh-so) happy!

What extra services do you offer that people might not know about? For example, restaurants might offer catering and Car Washes might offer shampooing of seats and carpet.

We offer online ordering for pickup and delivery. We also have group and catering options available!

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