Houston Insurance Agency Inc.

What Services or Products does your business provide?

Business Insurance, Home Insurance, Flood Insurance, Wind Insurance, Auto Insurance, Recreational Insurance, Watercraft Insurance, Life Insurance

What types of advertising are you currently doing and what types of advertising have been most successful for you in the past? (It’s ok if it isn’t IndoorMedia 😊)

We advertise in local magazines and in the newspaper.

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

We have a total of 6 employees

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

I am a first time business owner in my family. I was always an insurance agent and in 2019, with the help of my husband I decided to take the leap and start my own Insurance Agency.

Tell a story about a great customer experience.

Customer testimonial:

“What a breath of fresh air! Houston is giving me the kind of service that I really appreciate. They know ME and my products and are aware of renewal dates – go over it with me. Old agency never had contact about a renewal until after the fact – and then if I was late (had some medical probs) they notified me that I was cancelled. Keep up the good work and personal touch.”

-John Erickson

Explain why a customer should consider your business instead of going to a competitor.

I think overall we really try and provide the best service to our customers. We truly treat them like family and we try to be as responsive as possible. We treat others how we like to be treated, always.

What extra services do you offer that people might not know about? For example, restaurants might offer catering and Car Washes might offer shampooing of seats and carpet.

We are a FULL LINES insurance Agency.

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