Business Spotlight

My Mechanic of Bristol LLC
100 Bluff City Hwy, Bristol, TN 37620 Map
Business Hours

Monday-Friday 7:30-5:30

What Services or Products does your business provide?

My Mechanic of Bristol is your trusted auto repair shop in Bristol, Tennessee, proudly servicing and repairing all makes and models. From routine maintenance to complete bumper-to-bumper diagnostics and repairs, our experienced team is equipped to handle all your automotive needs. Whether it’s a simple oil change or a complex issue, we’re here to help. Not sure if we can take care of your specific concern? Just give us a call — we’re always happy to answer your questions.

Are there any certifications, awards, or media recognition for the business? Please include certifications that may seem obvious, like certification from the board of health for restaurants.

I am an ASE master Certified mechanic.

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

I have one employee.

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

I come from a background of small business owners in the food industry. I grew up working in restaurants and just was not interested in staying with that industry. I have always been mechanically inclined and was very involved in auto body and automotive vocational programs in high school. This led me to go to Nascar Technical Institute and get a Trade certificate in automotive. I graduated NTI in 2008-2009. I began working for dealerships and was certified in different areas with Chrysler Jeep Dodge Ram, and also became a Senior Master Gas/Diesel Ford technician. Before I stepped out and opened my independent shop I had been the transmission specialist at one of my local Ford Dealers for quite some time. I reached a point in my life where I felt that I needed much change. I began helping a friend that is in residential contracting and got a feel for being a working small business owner and the location I am at opened up and it felt like things just began falling into place. I definitely felt a divine presence as all was set in motion for me to open my own automotive shop.

Tell a story about a great customer experience.

I have customers come in often that are very apprehensive about mechanics and automotive shops. I love being able to sit with my customers and work on gaining their trust. It is amazing to see someone come in with a car problem that can be extremely frustrating and send their world spinning into a manageable calm situation.

Explain why a customer should consider your business instead of going to a competitor.

I am not like other mechanics. I want the repair to be solid and my customer satisfied with fair pricing. I am willing to put in the extra effort to make sure everything is understood and completed as well as possible with the resources provided.