W3 Electric

What Products or Services does your business provide?

At W3 Electric, we offer a wide range of electrical services, including electrical panel installations and repair, whole house generators, EV Charger installations at your home and/or place of business, surge protection, electrical safety inspections, and much more.

We offer consultations, price matching, and flexible scheduling to ensure that we meet the unique needs of each client. At W3 Electric, we put the safety of our customers first and ensure that all our work is done up to code and exceeds industry standards.

At W3 Electric, we aim to build long-term relationships with our customers by delivering services that go beyond their expectations. We believe in treating our customers with respect and appreciation to ensure that they remain loyal customers and refer us to their family and friends.

What types of advertising are you currently doing, and what types of advertising have been most successful for you in the past?

We currently have billboards, commercials, and ads in print and on social sites. All of these are working for us.

Are there any certifications, awards, or media recognition that your business has received?

All of our electricians are certified. We are now Tesla certified. We are certified with the BBB. We are included on the Good Contractors list. We have been awarded Business of the Year in Rowlett. We have maintained a 5-star rating on Google since the beginning.

Tell us about your employees.

We have a total of 23 employees.

What is the story behind your business?

Driven by personal ambition, a passion for electrical work, and a longing for growth, Bill Witty embarked on the journey of starting his own business, W3 Electric. Having grown up in a family-owned construction company, he yearned for more and understood that saving and investing were key to progress. With a successful career as an electrician, including being a top graduate at an electrical trade school, Bill possessed the skills, knowledge, and problem-solving abilities essential for success. Despite the challenges of breaking away from his family’s business and navigating the intricacies of the electrical services industry, Bill’s unwavering commitment to exceptional service and continuous personal development propelled him to overcome obstacles and establish a thriving business that remains a testament to his entrepreneurial spirit.

Tell a story about a great customer experience.

As the proud business owner of W3 Electric, nothing makes my heart swell with pride more than hearing about a satisfied customer who has experienced our exceptional service. One such incident that pops into my head is when we were summoned to a home to fix a few faulty outlets. However, as we delved deeper into our investigation, we discovered that the house’s entire electrical system was in shambles. After conducting a thorough inspection, we suggested to the homeowner that rewiring was the only option to guarantee her safety. Albeit we were conscious of the fact that this would be impractical for her financial predicament. One of our skilled electricians proposed an ingenious solution to help her out of this predicament. Being a part of our community, we donated half the wiring cost to help ensure her safety.

We immediately went to work and completed the rewiring of her entire home within two weeks. We replaced the old wiring and brought it up to code, ensuring the homeowner was safe. The customer was thrilled with our work and generosity, and she could not stop thanking us for going above and beyond what was required. This experience is a testament to our commitment to providing exceptional customer service and our willingness to help our customers even when it means going beyond our standard duties. At W3 Electric, we always aim to exceed our customers’ expectations and ensure they feel safe and secure in their homes.

Explain why a customer should consider your business instead of going to a competitor.

At W3 Electric, we understand that electrical issues can be a daunting prospect for homeowners. That’s why our electricians are highly trained and knowledgeable in all aspects of electrical work, from minor repairs to complex wiring jobs. Our team utilizes quality products and innovative solutions to quickly identify and address any underlying problems while avoiding potential future issues. We offer a comprehensive warranty on all our services so you can rest assured knowing your home is in good hands.

In addition to superior service, we also make sure that you get the best value for your money by offering competitive pricing on parts and labor. From start to finish, the entire process is designed with your safety and satisfaction in mind. We strive to exceed your expectations every step of the way and provide you with an enjoyable customer experience from beginning to end.

Overall, when it comes to finding an experienced, trusted local electrician who is committed to providing exceptional customer service, W3 Electric should be your top choice.