West Hills Nails - IndoorMedia

What Services or Products does your business provide?

We do for natural nails , head spa , facial , manicure ,pedicure, fullest, dip,

What types of advertising are you currently doing and what types of advertising have been most successful for you in the past? (It’s ok if it isn’t IndoorMedia 😊)

I’m do Facebook , yelp , google . I’m do good for google

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

7 employees, for them working very long time with me

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

The owner of West Hills Nails Salon Luxury has nurtured a passion for beauty and nail care from a young age, and their desire to provide the best service to the community motivated them to start this business. They are the first in their family to venture into business, which not only brings pride but also presents new challenges. Before opening the salon, they had a stable career, but the desire for freedom in creating an ideal working environment and delivering quality customer service led them to make a change. Opening and maintaining the salon was not easy, especially when it came to ensuring high hygiene standards and creating a comfortable space for customers. However, through determination and dedication, they overcame the initial difficulties to build a reputable brand as it stands today.

Tell a story about a great customer experience.

One afternoon, a new customer came to West Hills Nails Salon Luxury after a stressful day at work, seeking a moment of relaxation. From the moment she walked in, she was welcomed with warmth and friendliness, along with a cup of hot tea. The nail technician listened carefully to her needs and concerns, provided thoughtful advice, and delivered attentive care. When finished, she was extremely satisfied with her beautiful nails and the feeling of being well taken care of. Before leaving, she booked her next appointment and recommended the salon to her friends.

Explain why a customer should consider your business instead of going to a competitor.

Customers should choose West Hills Nails Salon Luxury because we prioritize cleanliness and hygiene in all aspects of our service. With 12 years of experience, we ensure that every client receives personalized care in a welcoming and comfortable environment. Our commitment to using high-quality products and our attention to detail set us apart from competitors, making each visit a luxurious experience tailored to your needs.

What extra services do you offer that people might not know about? For example, restaurants might offer catering and Car Washes might offer shampooing of seats and carpet.

In addition to our standard nail services, West Hills Nails Salon Luxury offers complimentary hand and foot massages with every treatment to enhance your relaxation. We also provide personalized consultations to help you choose the best nail care routine and products tailored to your specific needs, ensuring that your nails remain healthy and beautiful between visits.

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