Nature's Nest - IndoorMedia

What Services or Products does your business provide?

CBD, Supplements, Vitamins, Minerals, herbal teas, essential oils, diffusers, natural hair color, pet supplements

What types of advertising are you currently doing and what types of advertising have been most successful for you in the past? (It’s ok if it isn’t IndoorMedia 😊)

We have a loyalty program and send emails through Square. Post on Instagram. We also did some direct mail. Mailed 5×9 EDDM postcards. This was very successful but also the most expensive. We will be placing ad in local edition of OC Register which is Laguna Woods Globe in couple of weeks.

Are there any certifications, awards, or media recognition for the business? Please include certifications that may seem obvious, like certification from the board of health for restaurants.

The owner Behnoosh Assadkahn has Nutrition and Mental Health Certificate from The Institute of Holistic Nutrition and also Ayurvedic Lifestyle Consultant certification.

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

We have 3 employees.

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

The owner Behnoosh is originally from Vancouver, Canada. Her family has Supplement and Vitamin business there. She grew up in the business and she brought her experience to open this location in Southern CA.

Tell a story about a great customer experience.

We have local clientele who like to support local small businesses. We like to know our customers and give them personalized service. We are close to the area called Leisure World which is a retirement community and we try to cater to their needs.

Explain why a customer should consider your business instead of going to a competitor.

We always have great customer service and with our loyalty program they save every time they shop with us.

What extra services do you offer that people might not know about? For example, restaurants might offer catering and Car Washes might offer shampooing of seats and carpet.

We have free consultations for CBD, supplements and vitamins.

Business Spotlight