Pueblo Viejo Mezcaleri y Comida LLC

What Services or Products does your business provide?

Mexican Food
Beers
Margaritas
Breakfast tacos

What types of advertising are you currently doing and what types of advertising have been most successful for you in the past? (It’s ok if it isn’t IndoorMedia 😊)

Customer rewards

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

13
Many have been part of Pueblo Viejo team since the first day.

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

Margarita and Nestor are siblings, first generation immigrants from Mexico. They love to explore the culinary scene everywhere they go, true believers in good food and good service. Nestor was an 18 wheeler driver, getting stuck in each corner. Margarita was a grumpy server for 8 years at a restaurant. They started with a small food truck at 6th street, the handling of all type of scarce resources was challenging.

Tell a story about a great customer experience.

There was a customer who used to come back to get a specific item on the menu for several times, talking to her she said that the reason she was coming back was because the flavor was very similar to the food at her hometown, turns out she is from the same neighborhood as Margarita and Nestor’s mother, that is authentic flavor.

Explain why a customer should consider your business instead of going to a competitor.

Because the food is has a very authentic recipe, it is prepared by people who loves to cook and they get paid well, the ingredients are fresh and the methods get reviewed very often to satisfy the customer every time. We believe in consistency.

What extra services do you offer that people might not know about? For example, restaurants might offer catering and Car Washes might offer shampooing of seats and carpet.

Catering. Happy Hour.

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