Business Spotlight

T & H Premium Auto Repair
1565 Dekalb Ave, Ste E, Sycamore, IL 60178
(779) 222-5115 | thpremiumautorepair@gmail.com
Business Hours

8am-4pm Monday-Friday

What Services or Products does your business provide?

General Automotive Repair

What types of advertising are you currently doing and what types of advertising have been most successful for you in the past? (It’s ok if it isn’t IndoorMedia 😊)

We have advertised via receipt tapes with IndoorMedia, radio commercials with local radio stations, Facebook advertising and sponsoring of multiple track cars

Are there any certifications, awards, or media recognition for the business? Please include certifications that may seem obvious, like certification from the board of health for restaurants.

Voted 2024 Top-Rated Service Center, ASE Certified

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

Two employees

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

Ron and Jason worked together for many years in both the dealership world as well as independent shops before deciding to create their own dream. They work very well together when considering both the technical side of auto repair as well as the electrical side. It has been a fulfilling journey of creating a small, family-owned, successful auto repair business!

Tell a story about a great customer experience.

A customer was referred to us via social media for an issue he had been having with his car that neither he nor any shops he took it to were able to resolve. We were able to get his car repaired and back to him within just a couple days. He was a very happy customer and went on to refer his friends!

 

Google Review::

Keith Franklin
Called them to get an exhaust leak repaired. They were able to get me in the next day, and worked with my schedule to have my car back to me by the time I needed it. They also notified me of other maintenance issues and did not push at all to get it done. I will be taking my vehicles here for all repairs going forward.
Explain why a customer should consider your business instead of going to a competitor.

Our business prides itself on honestly, loyalty, and getting it right the first time. We don’t believe in trying to sell unnecessary repairs, rather doing the work that needs to be done to a vehicle to keep it in good running condition.

What extra services do you offer that people might not know about? For example, restaurants might offer catering and Car Washes might offer shampooing of seats and carpet.

We offer vehicle detailing, specialty aftermarket installs for a variety of classic cars, imports, and trucks.