Business Spotlight

Christian Brothers Automotive – Granbury
3809 E US Hwy 377, Granbury, TX 76049
(817) 573-3911 | tx058@cbauto.net
Business Hours

7 am to 6 pm Monday through Friday

What Services or Products does your business provide?

Welcome to Christian Brothers Automotive in Granbury, TX, where we strive to treat every guest like family! At our Granbury auto repair shop, preventative maintenance is the focus. Our ASE-certified technicians recommend the maintenance services necessary to catch minor issues before they become expensive problems.

Are there any certifications, awards, or media recognition for the business? Please include certifications that may seem obvious, like certification from the board of health for restaurants.

Christian Brothers Automotive as a company has won the JD Power award for the past six years in a row! This award is given to companies based on customer satisfaction and quality.

At Christian Brothers Automotive Granbury, we have been voted the Best of Hood County award for automotive repair for the past 10 years. Local community members vote for different businesses in a variety of categories who they think are the best in town when it comes to customer service and overall quality of service.

 

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

We have 13 employees (including the owner).
You can learn more about our employees at the link below.
https://www.cbac.com/granbury/about-us/meet-the-team2/

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

After visiting a Christian Brothers Automotive store in the DFW Metroplex, Mike Loter was in awe of the company and how its employees treated their guests. He fell in love with the company’s motto of “loving your neighbor as yourself.” Each day, he and his employees strive to achieve excellence in everything they do for not only their guests but also the community.

Tell a story about a great customer experience.

Google Review::

Judy Barnett
I had scheduled an appointment for oil change and tire rotation. When I arrived, several people were in the reception area. I anticipated my appt being pushed back, but my car was promptly taken to the garage for service. Wait time was pleasant and not long. I love Christian Brothers and trust them to take care of my car in an honest and cost effective manner.
Explain why a customer should consider your business instead of going to a competitor.

After more than 40 years of business, our team has learned one thing: automotive problems are as varied and unique as the customers who bring them to us. Fortunately, our decades of experience in auto service and repair also mean that our skilled network of professionals is ready to accommodate an impressive scope of automotive issues.

What extra services do you offer that people might not know about? For example, restaurants might offer catering and Car Washes might offer shampooing of seats and carpet.

To fully appreciate our dedication to exceptional customer service, look no further than our satisfied customer reviews. We go above and beyond with every service, and our 3-year/36,000-mile Nice Difference Warranty guarantees peace of mind with every visit.

We also offer a courtesy shuttle ride to our guests who may need a ride home after they drop off their vehicle with us! We can give them a ride home or to their work, as well as a ride back to the shop to pick up their vehicle.