Business Spotlight

Business Hours

Monday 8:30 AM–6:30 PM

Tuesday 8:30 AM–6:30 PM

Wednesday 8:30 AM–6:30 PM

Thursday 8:30 AM–6:30 PM

Friday 8:30 AM–6:30 PM

Saturday 10 AM–5 PM

Sunday Closed

What Services or Products does your business provide?

GEICO Local Office – John Ratliff – We provide a comprehensive range of insurance solutions tailored to meet the diverse needs of individuals, families, and businesses. Our offerings include Auto Insurance, Home Insurance, Renters Insurance, Boat Insurance, Bodily Injury Liability, Business Insurance, Identity Protection, Jewelry Insurance, Medical Payments Insurance, Motorcycle/ATV Insurance, Property Insurance, Rental Reimbursement Insurance, Towing & Labor Insurance, Umbrella Insurance, Underinsured Motorist Insurance, Uninsured Motorist Insurance, Vehicle Collision Insurance, Vehicle Comprehensive Coverage, Vehicle Liability Insurance, Flood Insurance, General Liability Insurance, and Workers’ Compensation Insurance.

Whether you’re securing a new home, starting a business, or planning for life’s unexpected events, the GEICO Local Office – John Ratliff is here to guide you. Reach out by phone, email, or through the website for a quick quote. John and his team are ready to craft a personalized insurance solution and be your reliable partner in protecting what you value most.

What types of advertising are you currently doing and what types of advertising have been most successful for you in the past? (It’s ok if it isn’t IndoorMedia 😊)

Grocery, Direct mail, Mall advertising, etc

Are there any certifications, awards, or media recognition for the business? Please include certifications that may seem obvious, like certification from the board of health for restaurants.

Top Performing Office in NC for the last 5 years

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

10 agents and most of them have been here 5 plus years

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

John Ratliff has a degree in Risk Management from Florida State University and has been in the insurance industry for over 20 years.

Tell a story about a great customer experience.

Google Review::

Samantha Schild

I recently purchased car insurance with the GEICO office in Durham and Tony was wonderful! From being personable and efficient, to answering all of my questions and ensuring I was fully knowledgeable about my plan – I truly appreciated getting to speak with him. Thank you, Tony!

Explain why a customer should consider your business instead of going to a competitor.

We offer the highest level of service and will continue to thrive to improve to create the best experience for our customers