Kustom Disaster Restoration

What Products or Services does your business provide?

We are a disaster restoration company. We provide emergency water mitigation, fire restoration, mold remediation, storm damage repair, emergency boards up and tarping, biohazard and trauma cleaning services, and roof repairs/replacement. We are a one stop shop for commercial and residential property restoration.

Are there any certifications, awards, or media recognition that your business has received?

Our team is IICRC certified in commercial drying, mold remediation, trauma and crime scene cleanup, and water damage restoration.

Tell us about your employees.

We are a part of a corporation, and there are 30+ locations within the corporation. We have two Indiana locations that are managed by the same leadership team – Indianapolis and Fort Wayne.

Tell a story about a great customer experience.

Here is a recent review from one of our clients: “I would recommend Kustom to any and every one. We had water damage back in January and Kustom was to only company that was available to could out that night. They were there within 30 minutes and immediately began the clean up process and within that same week began demo process. A couple weeks later they started the repair process. Kustom made so that my husband and I wouldn’t be displaced and live out a hotel during the process. Everyone we worked with from Kustom was very professional and nice. If I had questions they were answered in a timely manner. Again, I give Kustom 5 stars.”

Explain why a customer should consider your business instead of going to a competitor.

We truly care about each and every customer. We strive to treat each client’s property as our own. We’re a one stop shop so you don’t have to hire a handful of companies. We can mitigate the loss and repair it, amongst many other services. We provide personalized, one-on-one service with each client and work to quickly get their space back to better than before.

What extra services do you offer that people might not know about?

We are certified in commercial restoration. We have estimators and water mitigation technicians that have taken the necessary courses to become certified in commercial restoration.