Business Spotlight

Business Hours

Open 24/7

What Services or Products does your business provide?

Rutty & Morris offers a comprehensive range of residential, commercial and industrial HVAC and refrigeration services, as well as ice machines, indoor air quality solutions, and parts and supplies directly from our showroom. Proudly serving all of SETX and its surrounding areas!

Are there any certifications, awards, or media recognition for the business? Please include certifications that may seem obvious, like certification from the board of health for restaurants.

Rutty and Morris is accredited by the Better Business Bureau
Best of the Best 2024 Award by the Port Arthur News
NATE Certified

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

We currently have around 20 employees and each one brings a unique perspective to the HVAC field. We take pride in representing Rutty and Morris as an honest, transparent and trustworthy business and our employees ensure that each customer feels at home when doing business with us. We currently have a full office staff, a dedicated installation team with an equally dedicated installation manager, a well-rounded team of NATE certified technicians, a seasoned refrigeration technician and our compassionate owner, Chad Rutty.

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

At the age of 30, Chad Rutty embarked on a new adventure by starting an HVAC business. This decision was driven by a deep desire to make a meaningful impact on not only the industry, but in our community as well. Rutty and Morris was built on a foundation of core values — integrity, professionalism, and a commitment to quality. We are devoted to ensuring that every service call, installation, and repair is executed with precision and care, believing that customer satisfaction should be more than just a promise; it should be a guarantee. 21 years later, our mission remains clear: to restore faith in HVAC services by delivering unparalleled quality and exceptional customer experiences. By focusing on professional development, staying updated with the latest industry advancements, and fostering a team of skilled technicians, we are confident that Rutty and Morris will continue setting the standard for excellence. For Chad, starting this business at 30 years old was not just a career choice — it was a calling guided by a passion to transform the industry and ensure that every customer feels valued and receives the highest level of service possible.

What extra services do you offer that people might not know about? For example, restaurants might offer catering and Car Washes might offer shampooing of seats and carpet.

At Rutty and Morris, we offer a wide variety of services and each call is different in its own way. Our services include HVAC repairs and installations, air balancing, mini splits, commercial refrigeration services, ice machine sales/repairs/installations, indoor air quality solutions, preventative maintenance plans, and we have showroom stocked with parts and supplies. We have a technician on call 24/7 including weekends and holidays to ensure that our customers never have to go without comfort if we can help it. Our employees are trained to work on every make and model and we service residential, commercial and industrial customers all across the Southeast Texas area.