Your Valet Cleaners - IndoorMedia

What Services or Products does your business provide?

Dry Cleaning, Laundry, Shirt Pressing, Wash & Fold Bulk laundry (by the lb), Delivery Service, Household (Blankets, Comforters, Tablecloths, Sleeping Bags), Alterations

What types of advertising are you currently doing and what types of advertising have been most successful for you in the past? (It’s ok if it isn’t IndoorMedia 😊)

In-store specials, in-store offers of different products and services.

Are there any certifications, awards, or media recognition for the business? Please include certifications that may seem obvious, like certification from the board of health for restaurants.

We have won

How many employees does the business have? Are there any special employees that have a unique story? Are there any employees who have been with the company a particularly long time?

We have approximately 25 employees. our store manager has left the life of Hollywood Audio – Sound Engineer and has been nominated for Emmys for his work on Deadliest Catch and other TV shows. We have had the same presser for more than 30 years.

In your own words, please write a paragraph about how the owner or partners got interested in starting this business. Is the owner the first person in their family to own a business? Did they have a career before starting this business? Were there any specific challenges they faced in opening or keeping the business open?

My journey into the world of dry cleaning began with my dad’s patronage. For over twenty years, he entrusted our local dry cleaners with his garments, fostering a deep familiarity and appreciation for the industry within our family. When an opportunity arose for him to invest in the business, he saw it as a chance to not only support the community but also provide opportunities for his children to thrive. As a full-time student at Utah State University studying business, I eagerly joined him in understanding every facet of the operation. Despite my youth, I threw myself into learning the ins and outs of the business, attending dry cleaning conventions and out-of-state trainings to deepen my knowledge. However, life had its twists; my aspirations to serve in the armed forces led me away from the business in 2015. Yet, after two years of active duty, I returned with a renewed sense of purpose. In 2019, I officially took the reins from my dad, finalizing the purchase in 2020, and thus began my journey of continuing his legacy while carving out my own path in the dry cleaning industry.

Tell a story about a great customer experience.

Countless times we have saved the day for our clients whether it was a wedding day stain removal or cleaning for a funeral. we are human and we do our best to satisfy all of our clients needs.

Explain why a customer should consider your business instead of going to a competitor.

Our ability to serve our customers in a timely and organized fashion is above and beyond any others with quality to match.

What extra services do you offer that people might not know about? For example, restaurants might offer catering and Car Washes might offer shampooing of seats and carpet.

Commercial Laundry (Hospitality, Medical, Restaurant Linen, Rug Cleaning), Outdoor cushion cleaning

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