The Bounce Rate Podcast
In this most festive episode, we riff on favorite holiday films (Batman Returns, Miracle on 34th Street, The Green Knight, and Christmas Vacation) drawing parallels with local marketing and small business ownership. We explore themes of transformation, belief in marketing, taking responsibility for growth, and navigating chaos with optimism and teamwork.
EPISODE TRANSCRIPT +
WEBVTT
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Welcome. It’s the holiday season. Santa Claus is on his way. I brought my socks.
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Oh. They’re green socks. We, I don’t know if that means that this video is going
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to be classified as something else. NC-17.
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NC-17, but it’s very festive and I’m impressed. I’m not really dressed at all for the season.
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Well, I’m glad you concluded that sentence or that our YouTube audience can
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see that it didn’t stop with, I’m not dressed.
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This episode started very wholesome, and I think over the course of three sentences-
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We don’t know how it started, but we’re glad you’re here.
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Yeah, I do. I’m glad that it’s the holiday season.
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It’s been a long year, but it’s been an exciting year.
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It hasn’t been boring, that’s for sure. It’s been a long week.
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I went home on Monday and thought-
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Surely it’s Thursday. Surely it’s Thursday.
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My wife, who is not named Shirley, said, no, it’s Monday. It’s Monday.
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And don’t call me Shirley. Yeah. Yeah.
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Speaking of Shirley. Sure. Do you know what my favorite drink during the Christmas
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festivities is? I’m going to guess the Shirley Temple.
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The dirty Shirley. What’s in a dirty Shirley Temple? So you can do,
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typically it’s going to be Sprite, Grenadine, a bunch of cherries, maraschino cherries.
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And then for dirty, you might do vodka.
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Yeah. All right. I have gotten some raspberry vodka liqueur. Ooh.
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And it is the closest thing I have ever had that literally tastes like somebody
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just pressed a bunch of raspberries. Can you drop that brand after we’re done recording?
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It’s called Tor, T-O-R, but you can’t get it in the United States. What?
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So. Well, I’m a big Chambord fan. I love the Chambord.
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Yes. Yes. Very good stuff. Solid. Do you make Kira Royals? No.
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That is champagne with a little Chambord in it. Oh, yeah.
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See, as you can tell, we’re feeling festive. We’re in the mode.
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Yeah. Today, we’re going to talk about, it’s going to kind of be a copy,
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not copy, but it’s inspired by our Halloween episode where…
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We’re turning the podcast into a franchise.
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We’re franchising, where if you want to start your own The Bounce Rate in your
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area… That’s not actually what I meant.
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I meant more like movie franchise. Okay.
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This episode is going to be the Aliens 2 of our podcast. Aliens 2?
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Yeah. A Christmas movie.
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No, Alien, Aliens, Alien Cubed, Alien Resurrection, Alien vs. Predator. Okay, fine.
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True. I can’t. I actually, I wish I could defend that. I can’t. It’s okay.
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Well, as Eric says, today, just like with our Halloween episode,
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where we talked about one of our favorite Halloween films and a parallel to
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local marketing, we’re going to do that with Christmas films.
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There’s tons of great Christmas films, aren’t there? There are.
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And just point of order, that’s why we didn’t do this for Thanksgiving,
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because there really aren’t very many Thanksgiving movies.
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Yeah. Hollywood, get on that. Let’s get some more.
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Yeah, yeah. There’s a big missed opportunity there. For sure.
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But there’s plenty of Christmas every year. Plenty of Christmas.
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Plenty. Every year there’s more.
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So we need- So should we double down? We’re missing James.
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Our buddy James is laid low by the dreaded flu. Yeah. He did not evidently get his flu shot.
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Poor choices. So should we double down and each do two movies? Oh, darn it.
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I only have one. You know what? I do. I’ve got two. I’ve got two that I can, uh, that I can do. Okay.
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So one, do one, two, one, two. Yeah. All right. Round one. And I’m going to
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start with a controversial pick.
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Aliens. Aliens. I don’t think, I don’t know. No, no, no. But in Prometheus,
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they, There is a Christmas scene of Prometheus. There you go.
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My first pick is going to be the film Batman Returns.
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So this is how is marketing for local businesses like the you’re going to make
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a stretch and call Batman Returns a Christmas movie.
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For those people that have watched it know that they talk about Christmas every third line.
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It is so Christmassy. Batman Returns was like 91?
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Probably. I mean, I wasn’t in school yet. Okay. All right. Fair enough.
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So in Batman Returns, Michael Keaton is pitted against Danny DeVito’s Joker
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and Michelle Pfeiffer’s Catwoman.
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So my parallel is with Catwoman.
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Did you see the film? Of course. So in the film. I saw it in the theater.
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Selena Kyle was a assistant. AKA Catwoman. Well, not yet. Okay,
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sorry. First it was Selena Kyle. Spoilers.
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Yeah. If you’ve not seen these films, please don’t listen anymore.
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Yeah. Skip ahead. Skip ahead.
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So Selena Kyle is this anxious assistant who’s kind of abused by her boss.
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And then one day…
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She is pushed out of a window and plummets to her. We’ve all been there.
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We’ve all been there. We’ve all been there.
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She plummets to her doom in the snowy alley below, and she falls and she dies.
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Or does she? Or does she? A bunch of cats walk all over her,
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and then she gets powers.
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Then that power is really just confidence. Well, that’s my parallel,
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which is that in that film, Selina Kyle makes a change.
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It’s the holiday season and she goes from anxious secretary assistant who doesn’t
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really take what she feels she deserves.
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And she’s transformed to a sleek vigilante who flips the town on its ear,
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head. Okay, sure. And she’s.
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I, I, I picked that because it was a transformation for Selena Kyle.
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All right. And I think that the holidays are a great time for business owners
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to transform what, what they think they are.
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A lot of times, if you own a small, you know, small business or a car wash,
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you think, well, I’m a yoga teacher.
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I am a, a chef, a baker. And in today’s world, you can be a lot more than just that.
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You don’t necessarily have to be an influencer, but your personal story is always evolving.
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And I think the holidays are a great time to take what you want and evolve to
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someone that maybe you weren’t,
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maybe there’s something that you didn’t think was in the realm of possibility
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for your business last year.
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Well, guess what? A bunch of cats just walked over you. Now it’s time to take
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what you deserve. Get out there.
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Interesting. Very interesting. I’m so, hmm, hmm. Oh, good time to call.
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It was $100. Is it downstairs? It’s…
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Thank you. Okay, interesting.
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Let me, let me, okay, so a thought occurs to me. I want to dive into that a
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little bit, but a thought occurs to me.
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If Halloween is about trying on different masks, you get to go in costume,
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you get to be somebody, you get to try it out, be somebody different for a night.
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But is Christmas more about looking more optimistically and bolder and more confidently,
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as Selena did in her transformation to Catwoman? Yeah.
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Is it more about enhancing what you’re doing and being more confident in it
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as opposed to changing it? Certainly.
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It’s about amplifying the magic that was already inside.
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Let’s think of Ebenezer Scrooge. You know, he, he made a change,
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but that goodness was always inside of him.
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Frosty, the snowman, he, Frosty. He made a change. He melted.
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He went from solid to liquid. He went. All right. So Frosty. He became his true self.
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Frosty goes through, actually through multiple scientific changes physically.
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That’s true. I would like to, it would be interesting to put Frosty in a air
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compression chamber and make him, what is it? Water three, right?
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Yeah. There’s a lot of, there’s a lot of tests that we need to run on Frosty.
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Bottom line is, to me, I think you’re correct. I think it’s about transforming
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not necessarily into something new, but into your true self.
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What has always been inside of you.
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So I’m going to make the next leap. Are you ready for the next leap?
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I’m ready. I don’t think you are.
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Because the next leap is, so it’s basically like cocaine. It’s a personality enhancer.
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The snow is? No, the transformation that you need to make at Christmas time.
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Well, we don’t advocate for taking any substances. No, I’m just saying,
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so the problem, the only problem with cocaine then is, what if you’re a jerk?
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Yeah, that’s not the only problem with, but yeah, that is a problem.
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All right, sorry, sorry, I digress. And I agree. Well, that’s the whole thing
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about Ebenezer Scrooge is that those ghosts, they really got that,
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said, hey, get that jerk out of you. Yeah, yeah.
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And they were like, look, this is who you used to be.
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You used to be this guy that was in love and so forth. Let’s bring that forward.
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Let’s bring that. So, yeah, absolutely. transform i like the model
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i like the cat woman model okay i’m
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still on the fence if you can technically call that movie a christmas movie
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viewer if you’re watching this please comment down below tell eric how wrong
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he is about this film your turn all right that was good that was good by the
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way so i’m gonna go to an older movie,
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Miracle on 34th Street. And here’s why.
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And it doesn’t matter where you saw the original, the black and white original, or the updated one.
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Updated being still older than Batman Returns, because I think it was done in the early 80s.
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With Richard Attenborough? David Attenborough? Jurassic Park guy?
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Maybe. Okay. I don’t know. There
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were no dinosaurs in Miracle on 34th Street. Not that I remember now.
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There probably could be. Another Christmas movie, Jurassic Park.
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No, Miracle on 34th Street. Here’s my premise. Here’s the thing.
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Here’s the analogy to small business marketing.
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So you’ve got Santa Claus in it. Yeah.
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Santa Claus is real in Miracle on 34th Street.
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Santa Claus actually does deliver, right?
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Yeah. He gets, he, he, I mean, it’s a real, he’s a real entity.
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Yet at the end, it’s like the defense or the prosecutor in the courtroom says,
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oh, gosh, I got to go get my kid the toy that Santa Claus told me that my kid
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wants to prove that he was Santa Claus.
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At the end, the two protagonists, the guy and the girl, are getting together
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and they find a house and Santa Claus’s umbrella and hat are in the house because
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he’s like, this is the house you should. Now they have to go do it. Yeah.
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So Santa Claus is real. Marketing is real. It has an effect.
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But it’s kind of marketing helps those who help themselves.
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For sure. And so you have to participate in the entire process.
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That’s why I think Miracle on 34th Street is like marketing.
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Yeah, I see it. I definitely see it. That was, why did they sue Santa Claus?
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Because someone slipped in a thing?
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No, because the curmudgeon, who is the psychologist for Macy’s,
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why Macy’s had a psychologist, I don’t really know,
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got irritated because Santa Claus was like, you’re a hack and you’re not doing
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a really good job and you’re tearing people down, not building them up during Christmas.
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You’re, you’re turning people into Selina’s not Catwoman. And I think he actually used that phrase.
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Yeah. I don’t know how the timeline works. I don’t remember the movie that well,
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but I think I’m pretty sure that was the exact quote.
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And so, so they’re trying to commit him to an insane insight. Oh, I see. Yeah. Yeah.
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They think he’s crazy. Yes. But the truth is. He’s the real Santa Claus.
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He’s the real deal. He’s just saying it through. And it actually happens,
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but it only works if you participate.
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So Elf, same thing. Like Christmas spirit.
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Now, they kind of look at it from the other perspective. Santa Claus is like,
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ah, people aren’t believing, so I’m going to have to boost this up. Yeah.
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So really, he has the sleigh, or as I like to call it, society.
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And the engine on the sleigh is digital marketing because it’s this hack,
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this fix. because people didn’t believe in marketing anymore.
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I follow. Okay, I’m going to stop. I follow it. I’m going to stop.
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I have got another one because I think we both have two. Yep.
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If you hated me saying that Batman Returns was a Christmas movie,
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you’re going to freak out when you hear this because you might not even have
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seen it. There’s a movie called The Green Knight.
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Yeah. Well, the original was with Sean Connery. The Last Knight?
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No, no, no. Green Knight. The Green Knight? It was the tale of Sir Gawain. Yeah. Yeah.
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Well, Sean Connery was the Green Knight. Oh, I didn’t know that.
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And they did a remake and he wasn’t, but yes. No.
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Yes. Okay. Yeah. Well, that didn’t go the way I thought it would. Ha ha.
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Take that. Anytime I tell people that this is my favorite Christmas movie, people freak out.
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I, you know, it happens during Christmas and the, it sounds like Eric knows
00:14:07.527 –> 00:14:12.587
the story better than I do, but essentially it’s a Arthurian legend of Gawain,
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who is the nephew of King Arthur.
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He’s, he’s related. He’s a younger relative.
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And essentially he’s lived his whole life with King Arthur kind of being his
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relative. And he just kind of does whatever he wants. But guess what?
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On Christmas one year, this weird looking tree night comes and gives him this challenge.
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And it’s like if you strike me down then you know you I’ll give you the sword
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or something and he does strike him down or the the the.
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He makes a deal with him that if he kills him, then he will pay back what he deals to him.
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And he’s like, well, of course, if I kill him, he’s dead. He won’t be able to pay it back.
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Guess what? He chops off that Green Knight’s head.
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Green Knight’s still talking. And he’s like, oh, darn it. This is not good. This is not good.
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Here’s this otherworldly knight that promises he’s going to kill me.
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And I’ve got to do something. And essentially what it’s about is Sir Gawain
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becoming a knight and facing what he knows he has to face.
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In a knightly way. In a knightly way. Yeah. And he says, you know,
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I could just not do this, but the fact is I have to be the one that goes out
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there and I know my fate’s not certain, but I’m going to have my own knight adventure.
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I feel like that really encapsulates the vibe of running a business where you
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say, where you go, all right, I hung some Christmas lights and now I have to
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take those Christmas lights down.
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If I don’t, if I don’t, people are going to think that my business is weird.
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And I have to do it in a nightly way. And I have to do it in a nightly way.
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Honor all those things. Honor all the nightly principles in Christmas lights.
00:15:59.159 –> 00:16:04.199
Absolutely. But I think it’s a table of empowerment where Sir Gawain,
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he initially was like, this is not who I am.
00:16:08.379 –> 00:16:12.379
I’m not going to do this. And then he goes, you know what? There’s no one else
00:16:12.379 –> 00:16:14.499
that can do this right now.
00:16:15.519 –> 00:16:19.039
My destiny is to be the guy that does this. And I feel like when you’re running
00:16:19.039 –> 00:16:22.059
a business, the buck does stop with you.
00:16:22.279 –> 00:16:25.739
And it’s easy to say, well, that’s not my forte.
00:16:26.079 –> 00:16:27.979
I have to do something else.
00:16:28.659 –> 00:16:33.559
And sometimes that is the case. But don’t let fear be the thing that prevents you from doing that.
00:16:33.879 –> 00:16:38.459
If you don’t understand AI, if you don’t understand marketing automation,
00:16:38.739 –> 00:16:44.139
if you don’t understand content creation, don’t necessarily say,
00:16:44.339 –> 00:16:47.959
well, I can’t do that because it’s not something I’m good at.
00:16:48.639 –> 00:16:52.239
Acknowledge that this is an area that maybe you haven’t done before and say, no.
00:16:52.911 –> 00:16:57.731
If I think that someone needs to explore that, and I’m the one that’s going
00:16:57.731 –> 00:17:00.571
to have to explore that. And he got help.
00:17:00.851 –> 00:17:03.311
That’s true. I mean, because it was a year and a day.
00:17:03.611 –> 00:17:08.071
And if I remember my ninth grade English teacher, they told me there was some
00:17:08.071 –> 00:17:10.211
significance of having the extra day on there.
00:17:10.311 –> 00:17:13.931
I don’t remember what that was, but it was a year and a day that he had to come back.
00:17:14.291 –> 00:17:19.891
And Sir Gawain, as he’s going along, I don’t do the Gawain. It’s like Gawain. Yeah. It’s like Gawain.
00:17:20.891 –> 00:17:24.331
He advanced. He was on the animal talking side.
00:17:25.661 –> 00:17:30.141
But he got help and learned the lessons that he needed from others.
00:17:30.861 –> 00:17:36.461
It was ultimately an internal change, like you said, but he got assistance.
00:17:36.661 –> 00:17:40.501
So same thing for the local business owner. You may not understand AI.
00:17:40.741 –> 00:17:43.121
It doesn’t mean you can’t do it. It doesn’t mean you can’t go out and talk to
00:17:43.121 –> 00:17:47.661
people. Trust yourself to trust others. Yeah, absolutely. Yeah.
00:17:47.981 –> 00:17:52.801
Okay. I will actually say that I think that is more of a Christmas movie than
00:17:52.801 –> 00:17:57.841
Batman Returns. The one literally that has a giant Christmas tree in it? Well, fair.
00:17:58.141 –> 00:18:01.401
All right. All right. Fair enough. All right, so Eric’s number two.
00:18:02.981 –> 00:18:06.981
God, it’s tough because I will say I am torn.
00:18:08.001 –> 00:18:16.901
I really want to do what is my family’s tradition of the Christmas movie that
00:18:16.901 –> 00:18:19.321
we always, always, always watch.
00:18:20.001 –> 00:18:23.241
It’s a little harder for me to figure out the exact moral on how to put it.
00:18:23.261 –> 00:18:24.761
We’ll find it. It’s such a compelling movie.
00:18:25.161 –> 00:18:34.861
Or to go with, I think, what is a great, great movie, it’s kind of a… So, my two movies. Yeah.
00:18:35.461 –> 00:18:39.541
Right? The Schaefer household tradition. Yeah. Christmas Vacation.
00:18:39.841 –> 00:18:43.301
Sure. All-time greatest Christmas movie ever, in my humble opinion.
00:18:44.601 –> 00:18:48.401
On the other hand, Die Hard. Two classics.
00:18:48.921 –> 00:18:52.221
And a lot of people argue Die Hard’s not a Christmas movie. Obviously,
00:18:52.221 –> 00:18:56.701
it is. Definitely is. There’s… plot points surrounding the fact that it’s at Christmas.
00:18:56.981 –> 00:19:03.761
If you can use Christmas tape to tape a gun to your back, it is clearly all
00:19:03.761 –> 00:19:05.601
about the giving spirit. Yeah.
00:19:07.260 –> 00:19:12.500
All right. Pick one and I’ll do my best to give you the marketing moral.
00:19:13.520 –> 00:19:16.960
Let’s do Christmas Vacation. All right. The National Lampoon’s Christmas Vacation.
00:19:17.080 –> 00:19:19.640
Was that the difficult one? That’s the difficult one. No, it’s okay.
00:19:21.080 –> 00:19:26.100
I’m going to channel my Catwoman and my Gawain. Yeah. Okay.
00:19:26.340 –> 00:19:30.700
And I’m going to believe in Santa Claus and I’m going to pull this out of the
00:19:30.700 –> 00:19:34.940
depth, the nosedive that it’s in. Yeah. All right. So.
00:19:35.740 –> 00:19:39.580
Gosh. Well, oh, okay. No, I got it now. Yeah.
00:19:40.280 –> 00:19:48.420
Local business management, ownership, operations, marketing is total chaos.
00:19:49.508 –> 00:19:53.288
And that movie, all the vacation movies, well, the original and that one,
00:19:53.368 –> 00:19:58.448
because the other ones aren’t as good, is about building, having expectations,
00:19:58.728 –> 00:20:02.368
having a dream, having a vision, right? Sometimes very naive.
00:20:03.068 –> 00:20:07.148
In fact, I mean, that is Clark Griswold is the naive optimist.
00:20:07.308 –> 00:20:10.568
And I will tell you right now, anybody that’s actually, I’m starting like this.
00:20:10.928 –> 00:20:16.428
Anybody that’s in local business is a optimistic, naive person.
00:20:16.428 –> 00:20:20.728
Because if they knew what they were going to go through, I bet I could line
00:20:20.728 –> 00:20:26.048
up 20 local business people and I ask them, if you knew what you knew now,
00:20:26.448 –> 00:20:29.628
and these are successful people today, if you knew what you knew now,
00:20:29.828 –> 00:20:32.708
would you have done this? And they would have said, no way, no way.
00:20:33.648 –> 00:20:37.188
So you got to have some innocence and you just got to believe,
00:20:37.248 –> 00:20:41.828
and that’s Clark Griswold, and then the chaos ensues.
00:20:42.348 –> 00:20:45.188
And how you react to it, sometimes you rise to the challenge,
00:20:45.188 –> 00:20:48.688
sometimes you nail your glove to the house.
00:20:49.268 –> 00:20:55.588
I might put a twist on it and say, success doesn’t always look like you thought it would.
00:20:55.928 –> 00:21:02.168
In the end, he ended up having a memorable Christmas where he’s closer with
00:21:02.168 –> 00:21:06.408
his family, but it did not look the way that he originally thought it would.
00:21:07.308 –> 00:21:11.628
He wanted that pool. He said, my heart is dead set on a pool.
00:21:11.628 –> 00:21:15.828
What he got in the end was even better than a pool. That’s teamwork right there.
00:21:15.908 –> 00:21:16.888
We did it. That’s teamwork.
00:21:17.408 –> 00:21:21.588
I’m going to personally vote that I think the Christmas vacation analogy is
00:21:21.588 –> 00:21:22.668
the best analogy for all this.
00:21:22.948 –> 00:21:27.808
Yeah, because we work together. That’s right. Because we work together, we found some chaos.
00:21:28.028 –> 00:21:35.428
We channeled our inner Selena, became a Catwoman as we journeyed for a year
00:21:35.428 –> 00:21:44.628
and a day using the guidance of Santa Claus to eventually achieve a success through chaos. Yeah.
00:21:44.968 –> 00:21:48.428
We hope everyone has a good holiday season. By the way, this is a different
00:21:48.428 –> 00:21:51.388
story than you normally hear around the 25th of December each year.
00:21:51.993 –> 00:21:56.473
That’s true. This is a little frank and I think it works.
00:21:56.633 –> 00:22:00.693
I, for one, am so grumpy around these times. I’m always yelling at people and,
00:22:00.713 –> 00:22:04.433
you know, I’m going to go home this weekend and just be grumpy and hopefully
00:22:04.433 –> 00:22:05.993
I’m not visited by three ghosts, you know?
00:22:06.093 –> 00:22:09.513
Yeah, yeah. And I’m going to go home and I’m going to electrocute my cat.
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